Privacy policy

Welcome to Trusted Mobility Services Ltd. (“Privacy Notice”) regarding how Trumigo (“we”, “us” or “our”) use your personal data in the context of the mobile and/or desktop application provided by Trumigo.

Trumigo recognises the importance of maintaining your privacy. We believe it is important for you to know how we treat information about you that we may receive when you engage with us. This Privacy Policy is devised to help you feel more confident about the privacy and security of your personal details.

The Privacy policy is applicable to our website/ Mobile application and intended for everyone/ users who are interested in availing our car services.

INFORMATION WE MAY COLLECT FROM YOU AND HOW WE USE IT

• Information you provide to us-  We may need to collect personal information from you for a specific purpose. For e.g., you can book your timeslot for car servicing, so during this offering, we often seek to collect from you information, such as: name, address, e-mail address, telephone number. We also ask for your Car registration number to obtain information through Parivahan supported APIs, like (Car Make, Model, Engine type, Transmission type, Fuel Type, registration year, Insurance expiry, PUC status etc. to provide our services and for improving our service offerings.

• Purpose for which your information is used

a) User registration- to create your profile and maintaining customer records

b) Car registration number and details- to provide the requested services

c) Address/ email address/ Phone no- to be able to contact you for service delivery or enquiries related to your vehicle

d) Car details obtained from Parivahan app- to be able to provide the right services as per your car, we fetch following details from the Parivahan app- • wheelbase • maker model • number of cylinders • maker description • vehicle chassis number • fuel type • registration date

e) Credit card/Debit card/Bank details- in case you avail the services, we will need such details for payment purposes

• Information that is Automatically collected- In general, you can visit this Website without telling us who you are or revealing any information about yourself. We, and our third-party service providers or other partners (collectively ‘Partners’) may use automated means to collect various types of Information about you, your computer or other device used to access Our Website. We gather certain information about the User, such as Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

By entering your user Information, you accept that we may retain your user Information and that it may be held by us or any Partners that processes it on our behalf. We, along with our Partners, shall be entitled to use your Information to provide services, perform business analysis, periodic communications, and internal operations.

Consent for communication

I, the customer, agree and consent to receive all communications at the mobile number provided, even if this mobile number is registered under DND/NCPR list under TRAI regulations. And for that purpose, I further authorize the Company (TRUMIGO- TRUSTED MOBILITY SERVICES LIMITED) to share/disclose the information to any third-party service provider or any affiliates, group companies, their authorized agents, or third-party service providers.

COOKIES

You should be aware that information and data may be automatically collected through the ‘Use of Cookies’ "Cookies" are text files placed in your computer browser that store basic information that a website can use to recognise repeat site visits. If You do not want information collected through the Use of Cookies, there is a simple procedure in most browsers that allows You to deny or accept the Cookie feature. Note, however, that "personalised" services may be affected if the cookie option is disabled.

SECURITY and DATA STORING

Security is very important to Us. All security procedures are in place to protect the confidentiality, integrity, and availability of Your User Information. We maintain strict physical, electronic, and administrative safeguards to protect Your User Information including your personal information from unauthorized or inappropriate access.

We follow generally accepted standards to collect, store and protect personal data, including the use of encryption. We retain personal data for as long as it is needed to provide the services you have requested, and thereafter for legal and service purposes. These may include retention periods mandated by legal, contractual, or similar obligations; for resolving, preserving, enforcing, or defending our legal and contractual rights; needed to maintain adequate and accurate business and financial records or how you access, update, or delete your data etc.

INFORMATION SHARING and DISCLOSURE

We do not sell or share any personally identifiable information to any third party (public/private). Generally accepted best practices shall be user to protect any information provided to this website to protect from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We may disclose the User Information as follows:

• In response to legal process

• With third parties, in order to investigate, prevent, or take action (in our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the Website, or violations of our policies, the law, or our Terms of Use, to verify or enforce compliance with the policies governing our website.

• We may share the User Information with Our affiliates or group companies, so they can provide, improve, and communicate with You about their own, or their marketing partners’ products and services.

• We reserve the right to disclose and transfer the User Information outside India. We will comply with all relevant Data Protection legislation in relation to the period for which We retain any User Information.

YOUR RIGHTS

Data protection legislation provides you with certain rights when it comes to the processing of your information. These are the right to:

• Be informed- You have a right to be informed of how we collect your information.

• Access your information- You have a right to access the personal information we have of you.

• Correct information- Correct your information you have a right to correct any incorrect/ inaccurate information.

• Delete your information- You have a right to delete the information.

• Restrict or object to processing- You have a right to restrict or prevent from processing.

If we receive any such request from you, our data privacy team will evaluate the request and respond back within reasonable time on how the request can be resolved.

AGE RESTRICTIONS

Our Site is not intended for children under 18 years of age, and Trusted Mobility Services Ltd does not knowingly collect or use any Personal Data from children under the age of 18. No one under the age of 18 may provide any information to us or on the Site. If we learn we have collected or received Personal Data from a child under the age of 18, we will delete that information. If you believe we might have any information from or about a child under the age of 18, please contact us dataprivacy@apollotyres.com

CONTACT US

Trusted Mobility Services Ltd is committed to protecting and respecting your privacy. If you have any questions, comments or concerns about this Privacy Notice or have any questions regarding the contents of this website please contact us at the following email dataprivacy@apollotyres.com.

CONSENT TO PROCESSING

By visiting this site and by providing your personally identifiable information to us, you understand and consent to the collection, use, processing, transfer, and disclosure of your personally identifiable and non-personally identifiable information in accordance with this Privacy Statement.

UPDATES

We may change this privacy policy from time to time and you should check these regularly. Your use of the website will be deemed an acceptance of the privacy policy existing at that time

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